Privacy Policy

We collect the following types of information:

Information you provide:

• Name, email address, phone/WhatsApp number
• Company name, state of formation, and business details
• Payment information (processed securely — we do not store card numbers)
• Documents and information submitted for business formation or compliance

Information collected automatically:

• IP address and browser type (for security and fraud prevention)
• Pages visited and time spent on our website
• Cookies and session data (see Section 5)

We use your information to:

• Provide, fulfill, and manage the services you order
• File documents with government agencies on your behalf
• Communicate with you about your orders, renewals, and account
• Send renewal reminders and compliance alerts
• Improve our services and user experience
• Comply with legal obligations

We do not sell your personal information to third parties.

We share your information only in the following circumstances:

• Government agencies: We file documents with Secretaries of State, IRS, Companies House, FinCEN, and other agencies as required to provide your services.
• Service providers: We may use trusted third-party providers (payment processors, email services, hosting) who process data on our behalf under strict confidentiality agreements.
• Legal requirements: We may disclose information if required by law, court order, or to protect the rights and safety of MP Partner or others.

We implement industry-standard security measures to protect your data, including:

• HTTPS encryption for all data in transit
• Encrypted password storage (bcrypt hashing)
• JWT-based authentication with secure httpOnly cookies
• Access controls limiting employee access to client data
• Regular security reviews

Despite these measures, no system is 100% secure. You are responsible for keeping your account credentials confidential.

We use cookies to:

• Maintain your login session (essential — required for the platform to function)
• Remember your language preference
• Analyze website traffic (analytics cookies)

You can disable non-essential cookies in your browser settings, though this may affect some functionality.

We retain your data for as long as your account is active or as needed to provide services. After account closure:

• Formation documents and filings are retained for 7 years for legal compliance purposes
• Payment records are retained for 7 years per financial regulations
• Other personal data is deleted within 90 days of account closure upon request

You have the right to:

• Access: Request a copy of your personal data we hold
• Correction: Update inaccurate or incomplete data
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Portability: Receive your data in a portable format
• Objection: Object to certain processing of your data

To exercise these rights, contact us through your account dashboard or via our contact page.

Our services are used globally. Your data may be processed in the United States, United Kingdom, or other countries where our servers or service providers are located. We ensure appropriate safeguards are in place for international data transfers.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time. Material changes will be notified via email at least 30 days in advance. The “Last updated” date at the top of this page reflects when changes were last made.

For privacy-related questions, data requests, or complaints, contact us through your account dashboard or our website's contact page. We will respond within 30 days.